Email

Email

You should first take a look at the Email Documentation at Email Doc's.

Your outgoing mail should be your ISP mail but, you can use our SMTP server. We support POP3 and IMAP. To send via POP or IMAP please setup your email client to do SMTP-AUTHENTICATION on sending email.

Please read! SMTP (email sending)

For further Information on setting up OutLook Express for sending email.

Your incoming mail (POP3 or IMAP) should be mail.yourdomainname.com. Your Outgoing SMTP should be mail.yourdomainname.com and your Login ID is your full Email Address (username@yourdomainname.com). Password is your regular email password.

To setup a new POP/IMAP account go to your site administrator URL: http://www.yourdomain/login.html There you can add a new user which will give you a new email account which will have unique user name and password.

You can forward or create email aliases for each of your email accounts.

Mail Frequently Ask Questions

I don't like the Web Based Email that is in my Control Panel.
We also have SquirrelMail and IMP/Horde. To use these go to: http://mail.yourdomain.com

I tried everything listed here but I still can't send email?
Some ISP's do not allow email to be sent if you are not using their SMTP server as your Out Going Mail server. They might be blocking port 25. If this is the case you can try using port 587 for sending. Please remember this is only for sending/out going email only. Also you might have a firewall blocking the port.

How do I set up an e-mail account to forward to another account?
E-mail forwarding allows you to automatically forward e-mails that come to a particular e-mail address at yourdomain.com to any other address on Internet. Please see User's E-Mail Guide for more information

I have difficulties in retrieving mail using Netscape. I can't log into my mail account because the account user name now takes the form of the full e-mail address.
Write mail server login name in the Netscape preferences with the % character instead of the @ sign, e.g. login: username%domain.com
More info on setting up Netscape thanks to Fulton Martin

How do I pop in to pick up my virtual domain email?
Virtual domain users need to use the following format for thier user name when popping in:
user%virtual.domainname

Eudora might require the following syntax:
user%virtual.domainname@pophost
Also you might have to enter this line into the eudora.ini file.
SMTPAuthBanished=CRAM-MD5,PLAIN
This stops all but Login authentication.
More info on setting up Eudora thanks to Fulton Martin

Microsoft clients may take the following syntax:
user@virtual.domain

If you don't include the %virtual.domainname, vpopmail will assume it is either a /etc/passwd user or a vpop user in ~vpopmail/users or configured with "default domain".

Microsoft clients may take the following syntax for Proper SENT items box:
Q: It turns out you need to set the "Root folder path" in the IMAP
configuration for mail accounts to "INBOX." (no quotes).
Then it's OK to set the "Sent Items path" to "Sent".

Mulberry clients setup:
Information on setting up Mulberry thanks to Fulton Martin

Opera clients setup:
Information on setting up Opera thanks to Fulton Martin

PocoMail clients setup:
Information on setting up PocoMail thanks to Fulton Martin

The Bat clients setup:
Information on setting up The Bat thanks to Fulton Martin

I can't send mail with Outlook Express. I get a rcpthosts error.
You need to check your pop3 box before sending mail trough the server. When the POP3 box is checked, you can send emails within the next 15-30 minutes.

How do I get FormMail working?
It's a perl script. You need to add .pl as extension for CGI. You can find it on the web options page.

How do I use SSL with POP3 or IMAP?
If you setup your account in OutLook Express to use SSL to do IMAP/POP3.

1) In the account properties dialog, Advanced tab, set the checkbox for
IMAP server requires SSL.

2) In the Servers tab, push the "Settings..." button. In the sub-dialog
that shows up set the radio button to "Use same settings as my incoming
mail server".

PORTS to use for SSL
995 pop3
993 imap
465 smtp

Further Information on Mail setup is available at Exwis thanks to Fulton Martin
If you have any problems please contact Technical Support.